Help Center

Find answers to common questions and learn how to get the most out of Rare Numbers.

Frequently Asked Questions

How do I purchase a phone number?

Browse our collection of available numbers, add your desired number to your cart, and complete checkout. Most numbers are activated within 24-48 hours of purchase.

What types of numbers do you offer?

We offer three types of phone numbers: local numbers (with specific area codes), toll-free numbers (800, 888, 877, 866, 855, 844, 833), and vanity numbers (numbers that spell words or contain memorable patterns).

Can I port my existing number?

Yes! We can help you transfer (port) your existing phone number to our service. The porting process typically takes 7-14 business days. Learn more about porting.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and other payment methods as displayed at checkout.

What is your refund policy?

Due to the nature of phone number services, all sales are generally final. However, we may offer refunds if a number becomes unavailable before activation or if technical issues prevent delivery. See our Terms of Service for full details.

How long does activation take?

Most phone numbers are activated within 24-48 hours of purchase. Some numbers may require additional verification or processing time, and we'll notify you if there are any delays.

Can I transfer my number to another carrier later?

Yes, you can port your number away from our service to another provider at any time. We'll provide the necessary authorization information upon request.

Do you offer bulk or wholesale pricing?

Yes! We offer special pricing for businesses purchasing multiple numbers. Contact our sales team to discuss wholesale options.

Contact Support

Can't find what you're looking for? Our support team is here to help.

Email Support

Send us an email and we'll respond within 24 hours.

support@rarenumbers.com

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