Privacy Policy

Last updated: January 2026

Introduction

This Privacy Policy explains how Rare Numbers ("we", "us", or "our") collects, uses, and protects information about you when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment information when you create an account or make a purchase.
  • Account Information: Username, password, and account preferences.
  • Transaction Data: Records of phone numbers you purchase, order history, and payment details.
  • Communications: Messages you send to us through contact forms, email, or customer support.
  • Usage Data: Information about how you interact with our website, including pages visited, search queries, and browsing patterns.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies: Small data files stored on your device to improve your experience and analyze site usage.

How We Use Your Information

We use the information we collect to:

  • Process transactions and deliver phone number services you purchase
  • Create and manage your account
  • Communicate with you about orders, services, and promotional offers
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations and enforce our terms of service
  • Send marketing communications (with your consent)

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, processing payments, or providing services (e.g., payment processors, telecommunications carriers).
  • Legal Requirements: When required by law, court order, or government request, or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: When you explicitly authorize us to share your information.

Customer Proprietary Network Information (CPNI)

As a provider of telecommunications-related services, we may have access to Customer Proprietary Network Information (CPNI), which includes information about your phone services such as call details and service features. We protect CPNI in accordance with FCC regulations and will not disclose it without your consent except as permitted by law.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.

We may use third-party analytics services such as Google Analytics to help us understand how visitors use our site. You can opt out of Google Analytics by visiting the Google Analytics opt-out page.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@rarenumbers.com.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: