Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using the Rare Numbers website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services. These Terms constitute a legally binding agreement between you and Rare Numbers.

2. Description of Services

Rare Numbers provides a marketplace for purchasing vanity, toll-free, and local phone numbers. Our Services include:

  • Searching and browsing available phone numbers
  • Purchasing phone numbers for personal or business use
  • Number porting services (transferring existing numbers)
  • Account management and order history

We act as an intermediary between you and telecommunications carriers. Phone numbers purchased through our platform are subject to the rules and regulations of applicable telecommunications authorities.

3. Account Registration

To use certain features of our Services, you must create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

You must be at least 18 years old and have the legal capacity to enter into contracts to create an account. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

4. Phone Number Purchases

4.1 Pricing and Payment: All prices are displayed in US dollars. Prices may include one-time purchase fees, monthly service fees, or other charges as specified. Payment is due at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.

4.2 Number Availability: Phone numbers are subject to availability. A number displayed on our website may become unavailable between the time you view it and complete your purchase. In such cases, we will notify you and provide a full refund.

4.3 Number Ownership: Purchasing a phone number grants you the right to use that number subject to these Terms and applicable regulations. You do not own the number itself; phone numbers remain subject to telecommunications regulations and carrier policies.

4.4 Activation: Most numbers are activated within 24-48 hours of purchase. Some numbers may require additional verification or processing time. We will notify you of any delays.

5. Refund Policy

5.1 General Policy: Due to the nature of phone number services, all sales are generally final. However, we may offer refunds in the following circumstances:

  • The number becomes unavailable before activation
  • Technical issues prevent us from delivering the number
  • The number does not match its description

5.2 Refund Requests: To request a refund, contact us within 7 days of purchase at support@rarenumbers.com. Refunds are processed to the original payment method within 5-10 business days.

6. Acceptable Use Policy

You agree not to use our Services or any phone numbers purchased through our platform for:

  • Any illegal activity or purpose
  • Fraud, impersonation, or deceptive practices
  • Harassment, threats, or abusive communications
  • Spam, robocalls, or unsolicited commercial messages
  • Violations of the Telephone Consumer Protection Act (TCPA) or similar laws
  • Transmitting malware, viruses, or harmful content
  • Interfering with telecommunications networks or services
  • Any activity that violates carrier terms of service

Violation of this policy may result in immediate termination of your account and services without refund. We may report violations to appropriate authorities.

7. Number Porting

7.1 Porting In: We may assist you in transferring (porting) existing phone numbers to our service, subject to eligibility and carrier approval. Porting typically takes 7-14 business days but may vary based on carrier requirements.

7.2 Porting Out: You may port numbers away from our service to another provider. We will provide necessary authorization information upon request. Porting out does not entitle you to a refund of fees already paid.

7.3 Porting Fees: Porting services may incur additional fees as disclosed at the time of request.

8. Service Modifications and Termination

8.1 Service Changes: We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice. We will make reasonable efforts to notify you of material changes.

8.2 Account Termination: We may terminate or suspend your account immediately, without prior notice, for conduct that we determine violates these Terms, is harmful to other users or third parties, or for any other reason at our sole discretion.

8.3 Effect of Termination: Upon termination, your right to use the Services immediately ceases. We may retain certain information as required by law or for legitimate business purposes.

9. Intellectual Property

The Rare Numbers website, logo, trademarks, and all content, features, and functionality are owned by Rare Numbers and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure. We do not guarantee the accuracy or completeness of any information provided through the Services. Phone number availability and features may vary based on carrier and regulatory requirements.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RARE NUMBERS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Rare Numbers and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another.

13. Dispute Resolution

13.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

13.2 Arbitration: Any dispute arising from these Terms or your use of the Services shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, except that you may assert claims in small claims court if eligible.

13.3 Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. You waive the right to participate in any class action lawsuit or class-wide arbitration.

14. Regulatory Compliance

Our Services are subject to telecommunications regulations enforced by the Federal Communications Commission (FCC) and other regulatory bodies. You agree to comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), the Communications Act, and FCC rules regarding the use of telephone numbers.

15. Changes to Terms

We may revise these Terms at any time by updating this page. Material changes will be communicated via email or prominent notice on our website. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Rare Numbers regarding the Services and supersede all prior agreements and understandings.

18. Contact Us

If you have any questions about these Terms of Service, please contact us: